Collector- (Temporary)

Collector Job Opening

Collector Job Openings In Red Bluff


Business Office

Reports To:

Business Office Supervisor

Organizational Peers:

Business Office Staff

Job Supervisory Responsibilities:


General Summary:

A nonexempt position responsible for the proper and timely processing of claims creation.

Essential Job Responsibilities:
  • Creates claims in clinics EHR software (ATHENA) on a daily basis
  • Research and resolve claim edits prior to submission for clean claim billing.
  • Responsible to complete WorkLists assigned within the EHR (Athena)
  • Responsible to resolute Athena “Missing Slips Dashboard”
  • Communicates with necessary personnel including providers to obtain missing information and/or additional information needed for claim creation.
  • Other duties as assigned by Supervisor/Manager
Performance Requirements:


  • Knowledge of clinic policies and procedures.
  • Knowledge of health care insurance claim practices and compliance.
  • Knowledge of computer systems, programs, and applications.
  • Knowledge of medical terminology.


  • Skill in gathering and reporting claim information.
  • Skill in trouble-shooting claim insurance problems.
  • Skill in written and verbal communication and customer relations.


  • Ability to work effectively with physicians, other medical staff, and external agencies.
  • Ability to identify and analyze claim issues.
  • Skill in written and verbal communication and customer relations.
Position Competencies:
  • Role model for organization’s core values
  • Customer Service: Demonstrates the highest standards for friendly, courteous and caring interaction with patients, physicians, customers, and fellow employees.
  • Analytical
  • Organization and presentation abilities
  • Professional presence
  • Communication: Demonstrates ability to accept and understand instructions, expresses self clearly and concisely.
  • Adaptability/Flexibility: Demonstrates the ability to cope with pressure, grasp new ideas and methods, and adjust responses to meet the changing work environment.
  • Independence/initiative: Demonstrates reliability, follow through, ability to work with minimum supervision, and desire and ability to accept additional responsibility.
  • Confidentiality
  • Emotional Intelligence: Maintain basic emotional and social competencies to include self-awareness, self-regulation, motivation, empathy, and social skills.
Job Qualifications:
  • Equipment operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc.
  • Education/Experience: High School Diploma. Minimum two years of experience in claims processing in a health care setting.
  • Physical: Position is in a well-lighted office environment and involves sitting approximately 90 percent of the day, walking or standing the remainder.